Auto-reply to incoming WhatsApp messages
Reply to every WhatsApp message automatically, with the text you choose.
Use this templateWhy use it
Messages arrive after hours, at weekends, and while you are with other customers. People expect a reply in minutes, and a first response that lands instantly buys you the time to answer properly.
How it works
- 1Someone sends a message to your WhatsApp number.
- 2WhatsScale replies straight away with the message you set — the reply goes back to whoever sent it, so there is nothing to map.
What it connects
- WhatsScale
Related guides
Questions
Does this reply to every message, including ones from groups?
It runs on direct messages to your number. Group and channel messages have their own triggers, so you can build a separate flow for those if you want different wording.
Can I send a different reply outside business hours?
Yes. Add a condition step on the time of day and give each branch its own message.
Do I need a WhatsApp Business API account?
No. WhatsScale connects your existing WhatsApp number, so there is no Business API application or approval to wait for.